Terms of service

TERMS OF SERVICE

This website is operated by Chic by Gems. Throughout the site, the terms “we”, “us”, and “our” refer to Chic by Gems. Chic by Gems offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to review this page periodically. Continued use of the site following changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your region or have given consent for any minor dependents to use this site.
You may not use our products for any unlawful purpose or violate any applicable laws, including copyright laws.
You must not transmit any worms, viruses, or harmful code.
Violation of these Terms will result in immediate termination of Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted across networks and adapted to technical requirements. Credit card data is always encrypted.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Chic by Gems.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon solely.

SECTION 4 – MODIFICATIONS TO PRODUCTS & PRICES

Prices are subject to change without notice.
We reserve the right to modify or discontinue any product or service at any time without notice.
We are not liable for any modifications, price changes, or discontinuations.

SECTION 5 – PRODUCTS

Some products may be available exclusively online and in limited quantities. Exchanges are subject to our Exchange Policy.
We make every effort to display product images and colors accurately; however, display variations may occur due to screen settings.
We reserve the right to limit product sales, quantities, or discontinue products at any time.
We do not guarantee that product quality will meet expectations.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion, particularly in cases of suspected resale activity.
If we modify or cancel an order, we may notify you using the contact details provided.
You agree to provide accurate, complete, and current purchase and account information.

SECTION 7 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 8 – ERRORS & OMISSIONS

There may occasionally be errors or omissions in product descriptions, pricing, availability, or promotions. We reserve the right to correct these and cancel orders if necessary, without prior notice.

SECTION 9 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free service.
All products and services are provided “as is” and “as available”, without warranties of any kind.
Chic by Gems shall not be liable for any damages, including lost profits, data loss, or savings.
Some jurisdictions do not allow limitations of liability, so these limitations may not apply to you.

SECTION 10 – INDEMNIFICATION

You agree to indemnify and hold harmless Chic by Gems, its owners, employees, agents, and affiliates from any claim arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 11 – SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, that provision shall be enforced to the fullest extent permitted, and the remaining provisions shall remain in effect.

SECTION 12 – TERMINATION

These Terms remain effective unless terminated by either you or us.
We may terminate access to our Services without notice if you violate any Terms, and you remain liable for outstanding payments.

SECTION 13 – ENTIRE AGREEMENT

These Terms, together with any policies posted on this site, constitute the entire agreement between you and Chic by Gems and supersede prior agreements.

SECTION 14 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Pakistan.

SECTION 15 – CHANGES TO TERMS

We reserve the right to update or revise these Terms at any time. Continued use of the website following changes constitutes acceptance.

SECTION 16 – CONTACT INFORMATION

For questions regarding these Terms, please contact us at:

Chic by Gems
📍 First Capital House, Pace Mall, G-4, MM Alam Road, Lahore
📞 0334-961341